LIMITED WARRANTY TERMS & CONDITIONS
THIS IS A LIMITED WARRANTY AND NOT INSURANCE. THE SELLING DEALER MUST APPLY PLATINUM SHIELDS TO THE COVERED VEHICLE, TO RECEIVE THE BENEFIT OF THE LIMITED WARRANTY. ANY IMPLIED WARRANTY, SUCH AS THE WARRANTY OF MARKETABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY. WE SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS OF HOW LONG AN IMPLIED WARRANTY WILL LAST OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. NO EXPRESS RIGHTS ARE GIVEN UNDER THIS LIMITED WARRANTY EXCEPT FOR THOSE SPECIFICALLY DESCRIBED HEREIN. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. RETURN BY ANY PART OF ANY REGISTRATION CARD OR FORM, OR THE LIKE, IS NOT A CONDITION OF WARRANTY COVERAGE. PURCHASE OF THE PROTECTION PRODUCT IS NOT REQUIRED TO OBTAIN FINANCING FOR OR TO PURCHASE THE COVERED VEHICLE.
DEFINITIONS
WE, US, and OUR mean Dealer Gear, LLC the warrantor for this Limited Warranty.
YOU and YOUR mean the Covered Vehicle Owner identified on the vehicle purchase agreement and purchaser of PLATINUM SHIELDS as Indicated on the vehicle purchase agreement or a valid transferee.
COVERED VEHICLE means the Vehicle identified on the vehicle purchase agreement to which PLATINUM SHIELDS has been applied as indicated on the vehicle purchase agreement. New vehicles shall be defined herein as current year or less than two (2) calendar years from its date of manufacture.
TERM OF THIS LIMITED WARRANTY
This limited warranty begins on the product purchase date and expires upon the passing of the Limited Warranty Term indicated on the Card given at time of purchase.
WHAT THIS LIMITED WARRANTY COVERS
This section describes the types of damage that PLATINUM SHIELDS is designed to help prevent and what We will do in the event the product falls to perform as specified. We reserve the right to determine the type of repair necessary and the appropriate repair procedure to be used. Such service will be performed with reasonable promptness and quality. Dealer Gear, LLC has no obligation toward reimbursement of transportation or inconvenience costs during time of repair. There Is no deductible for service under this Limited Warranty.
PLATINUM SHIELDS: Dealer Gear, LLC hereby guarantees the applied PLATINUM SHIELD will help prevent damage to the touchscreens of the vehicle in the form of chipping, cracking, breaking, and scratching. Should the exterior surface of the touchscreen become chipped, cracked, or scratched, Dealer Gear, LLC will replace the touchscreen to the fullest extent possible, subject to the Limitations/Exclusions section of this warranty and limits of liability.
WHAT YOU MUST DO
THIS LIMITED WARRANTY DOES NOT INCLUDE GENERAL CLEANING AND MAINTENANCE OF THE COVERED VEHICLE’S TOUCHSCREEN. REGULAR CLEANING AND CARE IS NECESSARY. Please refer to manufacturer’s care and maintenance instructions.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
Limits of Liability: Our liability for each claim is limited to $5,000 or the lesser of the current average wholesale value of Your Covered Vehicle immediately preceding the damage resulting Your Claim, as determined by the National Automobile Dealer Association (“N.A.D.A”) Official Used Car Guide.
The following section describes the types of damage that will not be covered under this Limited Warranty for PLATINUM SHIELDS.
PLATINUM SHIELDS Limitations/Exclusions: This limited warranty does not cover damage caused from collision, vandalism, factory defects, preexisting conditions, abuse, neglect, or any other damage to the touchscreen not expressly covered in the Platinum Shields Touch Screen Protection definitions.
HOW TO MAKE A CLAIM
Damage once Incurred, may greatly worsen unless repairs are promptly made. In order to reasonably minimize any additional damage that might occur, a claim must be filed on line at platinumshields.net, or by calling 943-200-8238 within sixty (60) days from the onset of damage. Photos of the damage may be required for the processing of the claim.
You must call Us at 943-200-8238 and receive a claim authorization number PRIOR to Initiating any repairs. Our claims hours are 9:00 am - 6:00 pm EST Monday through Friday. In order to reasonably minimize further damage which might occur, a claim must be filed with Us within sixty (60) days from the date of either the appearance of damage covered by this Limited Warranty or the time when damage could have been discovered upon reasonable observation or inspection.
We will give you authorization to have the repair made when the claim Is approved. Any repairs made on claims prior to receiving authorization will be denied.
For reimbursement, after all services are completed, you must provide Us a copy of the following: (1) this Limited Warranty; (2) the lnvolce(s) or receipt(s) evidencing the applicable service(s); (3) the completed claim form with the claim number; and (4) any other records reasonably requested by Us. This information must be submitted to: Dealer Gear, LLC via the online form at platinumshields.net; or email claims@platinumshields.net. If you are unable to use the on line or email options, You must contact 943-200-8238 for submission instructions.
CONTACT
Tony Horne
843-331-5501
Tony@dealer-gear.com
Robbie Nunnally
804-731-9650
Robbie@dealer-gear.com